Protect Every Shipment With ShipGuard

ShipGuard helps merchants protect shipments against loss, damage, or theft during transit. Pay a small fee based on the order value and recover losses faster.

Why ShipGuard

Shipping incidents can lead to significant business challenges. ShipGuard helps businesses reduce financial risk and recover losses faster.

What ShipGuard Covers

Comprehensive protection for your business, giving you peace of mind with every order dispatched.

Damaged shipments

Lost shipments

Stolen shipments

Claims are processed based on the declared shipment value.

Key Benefits

Financial Protection

Recover shipment value when something goes wrong.

Easy Claims

Raise claims directly from your Shiprazor dashboard.

Flexible Protection

Apply ShipGuard to all shipments or enable it per order.

Courier-Level Control

Choose specific courier partners for ShipGuard protection.

How ShipGuard Works

Activate ShipGuard

1
Enable ShipGuard from Settings → ShipGuard

Choose Coverage Preferences

2
Enable ShipGuard from Settings → ShipGuard
Apply to All Orders

Automatically protect all shipments. You can also choose specific couriers for coverage.

Apply Per Order
Enable ShipGuard manually while creating shipments.

Shipment Protection

3

Shipment Protection

4

Claims can be raised within 30 days for lost, damaged, or stolen shipments.

Approved claims are added to the Shiprazor credit balance.

Claims above R10,000 can also be withdrawn to the merchant’s bank account.

Who Is ShipGuard For?

Designed for ambitious merchants who value their products and their customers' experience.

Ship high-value products

Handle frequent shipments

Want protection against logistics risks

Ship Safer With ShipGuard

Protect your shipments and reduce financial risk with ShipGuard.